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This research report presents findings from a project aimed at understanding what racialized and Indigenous individuals experience after an incident of racial or cultural discrimination or harassment, and in particular, to document more about people’s attempts to access support and complaint processes. By documenting the post-incident journeys of individuals through the collection of ten case studies, and complementing these individual perspectives with targeted interviews with support and service providers, we have sought to create documentation that is more robust than isolated anecdotes, and that benefits from a research-based analysis of the commonalities between these cases. This rich documentation and complementary analysis also allows us to suggest ways forward in removing barriers and closing gaps, to increase the accessibility of supports and services across diverse communities.

You can download the full report here.